Support & Help

Find answers to common questions and get the help you need

Frequently Asked Questions

How do I get started with Forge?

Download Forge from the App Store and open it on your iOS device. The app will guide you through the initial setup process. Simply follow the on-screen instructions to start creating.

What iOS versions are supported?

Forge requires iOS 16 or later. Make sure your device is running the latest iOS version for the best experience.

Is Forge free to use?

Yes, Forge is free to download and use. Some premium features may be available through subscriptions.

How do I sync my data across devices?

Your data is automatically synced via iCloud when you're signed in with your Apple ID. Make sure iCloud is enabled in your device settings.

Troubleshooting

App crashes or freezes

If Forge is crashing or freezing, try the following steps:

  1. Force close the app and reopen it
  2. Restart your device
  3. Make sure you have the latest version of Forge installed
  4. Check that your iOS is up to date
  5. If the issue persists, contact our support team

Sync issues

If your data isn't syncing properly:

  1. Check your internet connection
  2. Verify that iCloud is enabled in Settings > [Your Name] > iCloud
  3. Make sure you're signed in with the same Apple ID on all devices
  4. Try signing out and back into iCloud

App not responding

If the app becomes unresponsive:

  1. Wait a few moments as the app may be processing
  2. Force quit the app by swiping up in the app switcher
  3. Clear the app cache in Settings > Forge > Clear Cache
  4. Reinstall the app if problems continue

Contact Support

Can't find the answer you're looking for? We're here to help!

Email Support

Send us an email and we'll get back to you within 24-48 hours:

forgeapp604@gmail.com

When contacting support, please include:

  • Your device model and iOS version
  • The version of Forge you're using
  • A detailed description of the issue
  • Screenshots if applicable
  • Steps to reproduce the problem